Refund Policy
This policy summarizes how Life Pattern handles cancellations and refund requests for digital subscriptions. Mandatory local consumer law always prevails.
1. Subscription cancellation
Your subscription renews automatically unless canceled before the next billing date. You can cancel from the account/billing area where available. After cancellation, access may continue until the end of the current billing period unless a refund/early termination is approved.
2. Refund eligibility
- Refunds are reviewed based on your region, time since purchase, plan, usage, technical issues, duplicate charges, fraud risk, and applicable law.
- EU/UK users may have a 14-day cooling-off right for digital services unless they expressly request immediate service and acknowledge potential waiver/loss of that right where legally valid.
- For digital content already generated or quota already consumed, refunds may be reduced or denied where allowed by law.
- Chargebacks/disputes through PayPal/card networks may follow those providers’ separate rules.
3. How to request a refund
Email [email protected] with your account email, PayPal/order ID if available, purchase date, plan, and reason. Do not send full payment card numbers.
4. Processing time
Approved refunds are usually submitted to the payment provider within 5–10 business days, but bank or PayPal posting times may vary.
5. Taxes and fees
Taxes, VAT, currency conversion, and payment-provider fees may be calculated at checkout or by the provider. Refund treatment of taxes/fees depends on provider rules and applicable law.